In a recent development, a OnePlus 9 user has reported encountering a green line on their device’s screen after updating to the latest OxygenOS 13.1 software. Expressing their disappointment, the user took to the OnePlus community to seek assistance, only to be informed by the nearest store that the issue may take up to a month to resolve.
OnePlus 9 got Green Line on Display after OxygenOS 13.1 Update
The OnePlus 9 user, who remains unidentified, expressed their frustration with the green line issue, posting an image of their device along with a heartfelt message directed at OnePlus. The user’s comment conveyed their disappointment and concern about the display problem that occurred immediately after the software update on June 5th.
The individual reached out to the nearest OnePlus store for support, but to their dismay, they were informed that it might take up to a month to fix the green line issue. This news has further added to the user’s frustration, as an extended period without a fully functional device can be a significant inconvenience.
The OnePlus community, known for its active participation and support, has since rallied around the affected user. Several community members have offered their sympathies and shared their own experiences and potential solutions. It remains to be seen whether OnePlus will respond directly to the user’s complaint or provide a swift resolution to the problem.
Green line issues on smartphone displays are not unheard of, and they can arise due to a variety of reasons, including software glitches or hardware malfunctions. However, it is essential to note that this appears to be a specific case related to the OnePlus 9 model after updating to OxygenOS 13.1.
OnePlus, renowned for its commitment to customer satisfaction, will likely take this matter seriously and initiate steps to address the user’s concerns. The company has a history of actively engaging with its community members, often resolving issues through software updates or providing hardware replacements when necessary.
As OnePlus continues to expand its user base globally, incidents like these can serve as learning opportunities for the company to improve their quality control processes and ensure a smooth user experience post-update.
Affected users are advised to reach out to OnePlus customer support or visit their nearest OnePlus store for assistance. While the reported timeframe for resolution may be discouraging, it is important to remember that the specific case may not be indicative of all OnePlus 9 devices updated to OxygenOS 13.1.